Tell us about the company they know
Think about a recent meeting with another dog or a new person. Did your pet approach straight away, watch for a while or prefer a little distance? Tell us what you noticed and what helped them feel comfortable. We’d also love to hear about familiar companions and the places they enjoy.
These everyday details help us get to know them before their first day.
Share their familiar comforts
Tell us how your pet rests at home, when they usually eat and how they like to be handled. Do they settle after a quiet pause or prefer more space when meeting someone new? Share any changes in their routine and the comforts they enjoy. Bring your questions too, especially if daycare is new to you both.
Plan a comfortable handover
Tell us which day you have in mind and who will bring your pet and collect them. We’ll talk through the practical details and what to bring before their visit. If someone else will be collecting, let us know how to reach them.
Keeping your contact details and care notes up to date helps us understand what matters to you and your pet on the day.
Your next conversation
We’d love to hear about your pet. Tell us about their routine and your preferred days, or call us with any questions about their first visit.
A useful checklist
- Social experience and handling preferences
- Food, rest and individual care notes
- Preferred dates and handover contact
